BPO Solutions

Reliable outsourced operations across data entry, customer support, back-office administration, virtual assistance, and finance & accounting — with specialised support for immigration, real estate, accountancy, and healthcare (NDIS) businesses.

Outsourced Operations That Feel Like an Extension of Your Team

Agentica 365 delivers reliable, industry-specific BPO services so you can cut costs, scale faster, and stay focused on what matters most — your customers.

Running a growing business means juggling operations that eat up time without driving revenue. Agentica 365’s BPO team takes that weight off your shoulders — handling everything from data processing to full back-office support, tailored to your industry.

1 %
Customer Satisfaction
1 %
Languages Supported
1 %
Reduction cases for a agent

What We Offer

Data Entry & Processing
Accurate, fast turnaround on high-volume data tasks
Customer Support Services
Trained agents representing your brand across channels
Back Office Support
Administrative and operational tasks handled end-to-end
Virtual Assistant Services
Dedicated support for scheduling, admin, and daily operations
Document Management
Organised, secure, and searchable document workflows
Finance & Accounting BPO
Bookkeeping, invoicing, and reconciliation support

Chatbot Services for Every Business

Our IT solutions company offers services that empower businesses and drive things forward. Ideas and excellent service are the hallmarks of our work.

Employee Experience Data Experience Customer Experience Voice RPA

Employee Experience

Automate human support and simplify day-to-day activities with VinBot, Vintech’s award-winning enterprise bot building platform that helps in building employee experience chatbots for every need, be it HR, IT, business intelligence, or intranet.

Employee support chatbot
Aggregator bot
Prebuilt bots for HR, IT, Travel, Finance
Chatbot adoption & Analytics
EX Bot platform

Data Experience

Optimize and Leverage Data Intelligence Vintech enables businesses to harness the power of data for smarter decision-making. Our system supports automation, real-time analytics, and data visualization.
Data integration platform
AI-powered analytics
Real-time dashboards
Data governance & security
EX Bot platform

Customer Experience

Enhance Customer Journeys with AI Improve customer engagement with intelligent chatbots, personalized interactions, and 24/7 automated support.

AI Chatbots & Virtual Assistants
Omnichannel Support
Real-time dashboards
Customer Data Insights
Automated Feedback System

Voice

AI Voice Solutions for Smarter Communication
Leverage voice technology to improve customer interactions and enhance employee productivity.

AI Chatbots & Virtual Assistants
AI Voice Bot
Speech-to-Text & Text-to-Speech
Voice Authentication
Call Center AI

RPA

Automate Business Processes with RPA Eliminate manual tasks, increase efficiency, and reduce operational costs with intelligent automation.
Workflow Automation
Intelligent Document Processing
Integration with Legacy Systems
Custom RPA Solutions
Call Center AI

Industry Specialisations

Immigration Services
Case documentation and application support
Accountancy Services
Outsourced bookkeeping and compliance support
Real Estate Services
Listings, transaction coordination, and admin support
Healthcare (NDIS) Services
Plan management and participant admin support
Pricing Plan

Our Pricing Plan

Monthly Yearly
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